Software QA Web and Mobile - Manual Testing

12/2015 – 12/2016

• Manage the mobile content operations team to meet our Selection Expansion, Quality, and Service Level Goals
• Understand and guide Testing Associates on procedures/processes and guidelines for each
project, apply them and be responsible for mentoring the team.
• Capture team performance results and provide status reports using software tools. Manage
performance and expectations of the workforce through a consistent implementation of performance measurement and feedback systems.
• Demand and capacity planning and ensuring that idle time and commitment misses are minimized
• Keep a tab on daily productivity of Testing Associates and make sure that team and project is always on track.
• responsible for day-to-day people management including hiring, training, retention, motivation
and overall improvement
• Suggest development of systems and tools for streamlining operational tasks and subsequently
improve overall team performance
• Implement initiatives for managing attrition, improving performance and maintaining morale of the workforce

Test Management

12/2004 – 12/2015

Client - Infosys Technologies Limited
Mobile Application Store
• As an Ecosystem Business Manager for FlyppTM, was involved in the solicitation of Independent Software Vendors (ISV) and mobile application developers for the FlyppTM platform
• Ensure the applications are tested for its functionality, usability and consistency across devices before it’s on boarded to the platform
• Responsible for leading the metadata management team
Designation - Project Manager
Project - Nuon Connections
Client - Comcast

• Nuon Connections provides subscribers with an effortless experience for enjoying their own content and controlling their connected devices across mobile and fixed networks.
• Responsible for managing team of software test engineers and managing the software test activities, including but not limited to functional, regression, performance and automation test planning, execution, and measurement to ensure quality standards.
• Collaboratively work across all areas of IT development, actively liaising with developers and business stakeholders to improve overall quality and performance
• Support the development of test plans, creation of tests, review user stories and tests
• Track, report and manage bugs using Jira.
AssistEdge (Interactive Self Care)
Citi Bank
Test Manager
Infosys Assist Edge Interactive Self Care is an intelligent guided-diagnostics engine that enables self-service for customers on the click of a button, over their channel of preference. It provides virtual assistance to the end customers of enterprises thereby reducing the need for contacting customer care centers.
• Presentation of test strategies and plans to senior stakeholders and the project team
• Work with business and development teams to understand product vision and requirements
• Understand how all elements of the product ecosystem work together and develop QA approaches that fit the overall strategy
• Be responsible for development of test strategies and creation of appropriate test harnesses
• Writing use case scenarios for model driven development
• Contribute in creation of a domain model
Yahoo! Search Marketing
Yahoo!
Team Lead
• Coordinating and leading a team of 30 members handling display advertisement business of Yahoo
• Making the team to work across multiple disciplines to maximize results
• Responsible to build performance reports, pull and analyze various reports using Yahoo Proprietary tools
• Responsible to understand client goals, objectives, data buying cycles and understand market demographics
• Involved in developing strategic recommendations and implementation of display solutions for various clients

Testen, Test Management