Senior UX Researcher with a special Passion for Healthcare

8/2020 – 3/2022

Defining the foundation and establishing user research processes within BiogenLinc, a global platform to support health care professionals (HCPs). The role required qualitative and quantitative skillsets to build a comprehensive understanding of HCPs' behaviours, needs, and attitudes throughout different markets and communicate these to cross-functional project partners and other stakeholders.
* Identifying and prioritising knowledge gaps in the understanding of the BiogenLinc experience and design research
* Planning and conducting studies using a wide variety of qualitative and quantitative UX research methods, including surveys, interviews, and usability studies
* Identifying the why of observations, synthesising findings and utilising results from usage data, primary, and secondary research
* Communicating research results to stakeholders in an engaging and actionable manner to amplify their impact on the platform

User Experience (UX)

11/2019 – 6/2020

"Catalyx is a social development agency that provides innovative design, project management, research, monitoring and evaluation services that address social developmental challenges. Catalyx’s core focus is on the design, piloting and scaling of social impact programmes for business and government agencies."
Moderating and managing online communities in order to generate consumer insights, analyzing data, writing reports

Moderationstraining

3/2019 – 1/2020

Realization of and support in various projects within the conception and evaluation of a digital voice assistant as well as testing different apps, prototypes and ideas.
* designing questionnaires and surveys
* conducting user interviews
* moderating workshops
* user testing
* A/B testing
* creating use cases, user journeys and personas
* analyzing data using SPSS
* writing reports
* presenting results, consulting

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