Business Analyst / Consultant

2/2020 – 5/2020

Worked with the client and internal team to determine the best way to implement a mobile, enterprise solution.

Gathered requirements, created use case, developed functional design, process optimization, test scenarios and test cases, and created documentation.

Worked closely with European clients and also developed a relationship with them throughout the life cycle of the project.

Also worked in the functional expert in the FieldFLEX applications and got experience in the business area of facilities management.

Wear many hats and works closely with the project manager and technical team.

Able to create screen mockups and storyboards.

Indesign, Requirement Analyse, Business Analysis

7/2017 – 11/2019

Responsibilities:
• Coordinate and run test routines for new VIDA Power BI Dashboard report before rollout.
• Maintain project plan and make sure all tasks completed by me and project team within a defined time period.
• Provide access to the markets and review on regular basis as access management process and guide team to act further.
• Provide daily reports related to VIDA SWDL Error Rate and Wi-Fi connection mode to respective team members and managers.
• Handle monthly meetings with stakeholders from markets in EMEA, Americas and APAC.
• Handle incoming Changed Requests from Sales Companies and dealers.
• Analyze data using BI to find pattern to be able to create use cases with market situation and feedbacks.
• Main contact for the Cerebo team from central to collect and provide market situation figures and data related to GCS product.
• Handled Backlogs for development of BI reports regularly.
• Trained in workshop process with the use of VIDA Menu Pricing and the VIDA DMS interface.
• Prepare monthly KPI report for VIDA and TIE Closed Changed Requests.
• Prepared processes for VIDA Power BI Dashboard.
• Provide training to team members related to Project management Lesson Learned and help them to review it.
• Travel to Sweden for Workshop meetings with Cerebo team on frequently basis.
• Travel to other Countries’ Sales Companies and Dealers Globally to gather feedback about workshop tools.

Role: Uptime Polestar Project Coordinator
• Created and maintained Project Plan for six target markets on regular basis.
• Coordinate with global & market stakeholders on weekly basis.
• Coordinate with Suppliers workgroup team.
• Investigate different areas related to target markets
• Senior improvement specialist of project teamwork internal / external: Based on knowledge and analysis of past projects, raise working and efficiency to another level, with ideas to raise the project members skills in every aspect
• Analyse performance of the project team and project progress, giving valuable and measurable input for the project status
• Application landscape, process and access responsibility: Review, validate and verify the deliveries from implementation team regarding software landscape, implementation status and accesses to the environments
• Coordination and report of project database tasks progress together with Manager
• Collect and maintain an ongoing gap analysis that identities the gaps, based on different levels of impact
• Handled Backlogs User Stories in Azure DevOps for process improvement on regular basis.

Business Intelligence (BI), Power Bi, Business Analysis

5/2016 – 4/2017

Responsibilities:
• Created project management strategy to seamless and smooth transition from project to operations.
• Help to identify gaps in the transfer of information necessary for the operation and acceptance of solutions deployed to business units.
• Developed and further refinement transition plans, including infrastructure/application support models, organizational change management, usability assessments, training matrix and communication plans.
• Maintained Communication and cascaded changes of project rollouts within the organization to global and regional stakeholders.
• Design and refine readiness plans for new or changed services.
• Supporting and identified improvement areas in service transition responsibilities to operational teams to monitor the effectiveness of installations and ensure continuous service improvement.
• Developed Google and Word press websites for document management for various stakeholders and team members to provide.
• Designed Integration process for Sharepoint with google sites and drives due to implication in near future.
• Created analyzed method for global survey with Programming R and Phython.
• Created architecture and Knowledge Management Platform solution with Tableau Analytics, ETL and SAP BO combination for management reporting purpose.
• Created, maintained and further adoption of the agreed Service Transition processes in collaboration with all stakeholders i.e. APAC, EMEA and NALA.
• Analyzing & proposing new approach or strategy for capturing & implementing Lessons Learned for continual improvement throughout project lifecycle with help of project management methodology (PMM-PMBok guide).

Data Warehousing, Tableau, ETL, ITIL