Senior Project / Program Manager

Services, experience and projects:

Services:
IT management consulting and support
General line management support
Consulting in strategy definition
Organization building, process review and redesign
Consulting in staffing, recruitment, sourcing and supplier management
Consulting in merger, acquisition and integration situations, change management
SAP consulting
Strategic SAP decisions
Implementation projects: Planning, preparation, staffing, management, coaching
Support in setup of SAP competency centers
Project and program management
Management of large programs and projects
Assume role of internal project manager
Consulting and coaching of project managers
PRINCE2 project management method
Project review, support in turnaround situations
Interim management
Bridging the gap in transition periods
Support during resource bottleneck periods
Service management and control frameworks
ITIL service management consulting
Implementation of ITIL processes
Internal Controls projects (ITIL, ISO 20000, COBIT, SOX)


Experience:
Line management of international SAP competency centers
Line management of large global and multinational program management teams
Remote management with direct reports in Switzerland, Germany, UK and US
Project management of global and multinational projects: setup, staffing, leading and budget responsibility, including large SAP implementation projects
Industry experience: Insurance, reinsurance, airline, logistics
Implementation of ITIL service management processes
Implementation of internal control framework for SOX compliancy



Projects:
September 2008 - March 2009:
Implementation of MOSS (Microsoft Office Sharepoint Server) as new global
standard for web content management
Company: Zurich Financial Services, an international direct insurance company
Program Manager: Definition of business case and get approval for funding,
program planning, management of customer relationships, coordination and
prioritization of different implementation projects, supplier negotiations,
staffing
Software: MCMS as old and MOSS as new web content management standard

January 2008 - April 2009:
Implementation of different global IT tools
Company: Zurich Financial Services, an international direct insurance company
Account Executive: Customer relationship and expectation management, management
and coordination of project managers, budget responsibility, member of
Steering Committee
Software: Planview for project portolio management; HP Quality Center for
shared testing services; HP Service Center for configuration management (CMDB)
and asset management

March 2008 - September 2008:
Design of a global master data management concept and implementation of
Initiate software
Company: Zurich Financial Services, an international direct insurance company
Program manager: Definition of business case and get approval for funding,
program planning, management of customer relationships, coordination and
prioritization of different implementation projects, supplier negotiations,
staffing
Software: Initiate

July 2008 - April 2009:
Implementation of a global ID provisioning and identity management standard
Company: Zurich Financial Services, an international direct insurance company
Program Manager: Management and coordination of project managers, negotiations
with suppliers, program planning, reporting to steering committee
Software: IBM Tivoli Identity Manager

October 2006 - July 2007:
Setup of an own IT infrastructure for Converium USA (sold to Berkshire) and
the separation from the global Converium IT environment
Company: Converium, global reinsurance company (taken over by SCOR in 2007)
Project Manager: Project planning, funding approval from both Converium and
Berkshire, management of different workstreams (infrastructure and facilities,
application development, migration, human resources and legal)
Software: SAP, Business Objects, various own-developed tools

May 2006 - December 2006:
Sarbanes Oxley (SOX) controls implementation in SAP, implementation of SAP
Solution Manager for change management
Company: Converium, global reinsurance company (takenover by SCOR in 2007)
Project Manager: Definition of controls, get approval from external audit,
management of implementation team (access rights controls, new change
management process supported by SAP Solution Manager), coordination with other
SOX workstreams
Software: SAP Solution Manager, Certus

April 2004 - April 2005:
Definition of new global accounting, controlling, reporting, treasury and HR
processes and implementation of a new SAP system landscape to support these
processes
Company: Converium, global reinsurance company (takenover by SCOR in 2007)
Project Manager: Management and coordination of the project
Software: SAP R/3 (FI, CO, TR/CFM, EC-CS, HR), SAP BW

October 2003 - March 2004:
Adaptation of SAP systems to enable global processes in accounting, reporting
and HR
Company: Converium, global reinsurance company (takenover by SCOR in 2007)
Project Manager: Coordination of requirements, expectation management, project
management
Software: SAP R/3 (FI, CO, EC-CS, HR)

September 2001 - March 2002:
SAP TR-CM (cash management module) implementation
Company: Swissair, airline (bankruptcy in 2001)
Project Manager: Analysis of business requirements, concept definition,
management of implementation team
Software: SAP R/3 TR-CM

January 2001 - July 2001:
Design and implementation of a new SAP system landscape for the joint-venture
of Swissair and Sabena
Companies: AMP (Airline Management Partnership) and Swissair, airline
Project Manager: Management of implementation team, organization of support
activities, management of inhouse and external suppliers
Software: SAP R/3 (FI, CO, SD, MM)

January 1997 - March 1999:
Design of a new accounting and controlling system and the implementation of
SAP R/3
Company: Briefpost, a division of Swiss Post
Project Manager: Concept definition, management of business and IT
implementation team
Software: SAP R/3 (FI, CO, SD, MM, PS)
January 2001 - July 2001:
Design and implementation of a new SAP system landscape for the joint-venture between Swissair and Sabena
Companies: AMP (Airline Management Partnership) and Swissair, airline
Project Manager: Management of implementation team, organization of support activities, management of inhouse and external suppliers
Software: SAP R/3 (FI, CO, SD, MM)

January 1997 - March 1999:
Design of a new accounting and controlling system and the implementation of SAP R/3
Company: Briefpost, a division of Swiss Post
Project Manager: Concept definition, management of business and IT implementation team
Software: SAP R/3 (FI, CO, SD, MM, PS)

IT & Entwicklung
- IT-Beratung
- Servicemanagement / ITIL
- IT-Projektleitung / -management
- Sonstiges

SAP
- SAP-Beratung

PRINCE2 Practitioner, certified ITIL Service Manager (v2), c