Telefoninterviewer, Schreibkraft, Marktforscher

4/2014 – 3/2019

Deal with research projects within budget and according to project specification
Select relevant participants based on set criteria
Monitoring the progress of research projects
Ensure high quality service levels
Manage day-to-day project-related inquiries, ensuring timely response and insight
Keep accurate filling of internal action logs and reports
Support the team in identifying solutions by answering in-person, phone and email inquiries
Ensure that healthcare standards and guidelines are followed and best practices are implemented

Marketing

3/2008 – 12/2012

Market research
Conducting interviews
Business to business
Translation: English,German,Swedish
Quality control

Marketing

3/2007 – 3/2014

Manage day-to-day project-related inquiries, ensuring timely response and insight
Recruiting participants for international fieldwork projects
Selecting relevant participants based on set criteria
Contact stakeholders and ensure involvement
Monitoring the progress of research projects
Acting as troubleshooter and problem solver throughout life cycle of project
Organization and time management of the projects
Conducting interviews
Briefing interviewers and researchers
Support the team in identifying solutions by answering in-person, phone and email inquiries
Training management
Support the new staff members
Adverse event management
Quality control

Marketing