Management Consultant / SCRUM Master / Business Coach / Specialize in South East Asia

12/2007 – 12/2018

Leading account management partner service team total 9 offices, 100 employees + in Thailand , Vietnam, Cambodia , Myanmar and Laos. This is top region for Booking.com in APAC.
Relationship Management with accommodation partners, total 50,000+ properties in the region. Develop new partnership through the region , response for commercial KPI and target for Account Manager team.
Team management, lead , drive team to achieve goal. Recruiting, Performance management , Talent development.
Quarterly target setting with finance team.
Lead and develop Key Account Manager in the region.
Coordinate and implement change or test according to head office required.
Facilitate commercial training and champion learning in APAC.
Company Spoke person.
Represent Booking.com in the region to attend tax , consumer board or legal meeting.

MS Office (Anwenderkenntnisse), After sales management, Postsales, Vorverkauf, Training - Gesprächsverhalten, Lehrwerkstatt