Sales, Marketing, Business Development & Analysis, Project Management, Service Management & Analysis, Contract Management,...

Manager and Entrepreneur at heart, with a diverse background and over 15 years experience constantly bridging the gap between technical expertise and business acumen, connecting silos of business units into customer friendly solutions.

• Business-To-Consumer10 J.
• Business Analysis10 J.
• Business Development10 J.
• Business Plan10 J.
• Business Process Reengineering (BPR)9 J.
• Business to Business10 J.
• CRM (Customer Relationship Management)9 J.
• Effizienz-Messung9 J.
• Ersatzteillogistik / Servicelogistik9 J.
• Geschäftsfeldstrategie9 J.
• IT Service Management (ITSM)9 J.
• Kundenanalyse9 J.
• Kundendienst9 J.
• Lieferantenmanagement (allg.)
• Management-Schulung10 J.
• Markteintrittsstrategien9 J.
• Produktivitätssteigerung9 J.
• Projektmanagement - Risikomanagement9 J.
• Risikomanagement9 J.
• Risikomanagement (Finan.)9 J.
• Schulung / Coaching (allg.)12 J.
• Service-Level-Management (SLA)9 J.
• Service-lifecycle-management (SLM)9 J.
• Service Management9 J.
• Servicekonzept9 J.
• Training - Coaching-Kompetenzen12 J.
• Unternehmer-Coaching10 J.
• Zielgruppenstrategie9 J.

Hi, I’m P., manager and entrepreneur at heart, with a diverse background and over 15 years experience constantly bridging the gap between technical expertise and business acumen, connecting silos of business units into customer friendly solutions.

I specialize in business development, operational excellence, and driving growth in multiple industries. My focus is on delivering innovative solutions that enhance customer experiences and streamline operations.
Holding degrees in Mechanical Engineering, Industrial Engineering, and a Doctorate in Business Administration specializing in Digital Marketing, I bring a holistic approach to problem-solving and strategic development.

In my corporate career at AVL List, I have excelled in business development, project and product management, managing service level agreements across international markets such as the UK, Sweden, China, France, and Germany. Furthermore I've supported subsidiaries in USA, France and Italy in strategic services initiatives, and positioning risk management and quality assurance in our customers test field operations. Furthermore I've developed a business develoment method enhancing customer proximity in a neutral non-salesy way to gain transparency and insights of customer's organization, processes, skill levels and maintenance conditions of test field equipment.

My role involved leading interdisciplinary teams to achieve contractual support levels, developing new services in-line with different risk management strategies of customers, maintaining high customer satisfaction, and contributing to a global service organization with over €200 million in recurring service sales (ARR).

Parallel to my corporate endeavors, I am an entrepreneur at heart:
• Founder & Manager of Premium Door Sales: Through the brand zargenlose-tueren.ch, I spearhead the positioning and market development of premium custom-made Austrian doors in Switzerland, emphasizing quality leadership and exceptional customer service.
• Sales Manager for ESRS Software Tool: Driving sales for a SaaS-based sustainability reporting tool, aiding businesses in complying with ESRS standards.
• Owner of a Photobooth Rental Business: Providing memorable experiences through a regional photobooth service for various events.
• Coach & Consultant: Offering coaching in Business administration (driving RoCe and RoS in organizations), Innovation (measuring innovation power and increasing Return on Innovation), Service management and Automotive test field management (From Strategy via Risk Management to Effective Operations).