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CTO, ServiceNow Solution Architect

offline
  • auf Anfrage
  • 02000 Kyiv
  • auf Anfrage
  • uk  |  en
  • 21.10.2019
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Kurzvorstellung

• 10+ years in IT working for big multinational companies in various roles on a variety of projects;
• 8+ years in IT Service Management, ITSM SME, including work with some ITSM tools;
• 10+ years of ServiceNow experience (leading ITSM tool)

Auszug Referenzen (1)

"Oleksii war unser Service Provider bei Mobile IT Services im Umfeld "Framework for Integrated IT Services" für die Siemens AG, München."
Director of Professional Services
Victor Heidebrecht
Tätigkeitszeitraum

4/2017 – 7/2018

Tätigkeitsbeschreibung

Leading of Implementation and Professional Services teams to define project work, develop milestones, track and verify deliverables.
Develop API for integration Siemens ServiceNow CMDB with Vodafone SIM and Phone database for corporate clients

Eingesetzte Qualifikationen

Scrum, JavaScript, Servicenow

Qualifikationen

  • Enterprise project management (EPM)
  • IT Service Management (ITSM)2 J.
  • ITIL2 J.
  • JavaScript4 J.
  • Scrum4 J.
  • Servicenow4 J.

Projekt‐ & Berufserfahrung

Director of Professional Services
Kundenname anonymisiert, Kyiv
4/2017 – 7/2018 (1 Jahr, 4 Monate)
Telekommunikation
Tätigkeitszeitraum

4/2017 – 7/2018

Tätigkeitsbeschreibung

Leading of Implementation and Professional Services teams to define project work, develop milestones, track and verify deliverables.
Develop API for integration Siemens ServiceNow CMDB with Vodafone SIM and Phone database for corporate clients

Eingesetzte Qualifikationen

Scrum, JavaScript, Servicenow

ServiceNow Architect/Delivery Manager
Wolters Kluwer Deutschland GmbH, Kyiv
6/2014 – 4/2017 (2 Jahre, 11 Monate)
Dienstleistungsbranche
Tätigkeitszeitraum

6/2014 – 4/2017

Tätigkeitsbeschreibung

Implementation and continuous improvement of ServiceNow (ITSM PaaS) and IT services for a big multinational company. Leading the development efforts (including delivery team management) and responsible for the quality of the delivered solution.

Eingesetzte Qualifikationen

ITIL, IT Service Management (ITSM), Kanban (Softwareentwicklung), Scrum, JavaScript, Servicenow

Ausbildung

Telcommunication and IT
Magister
2005
National Aviation University of Ukraine

Über mich

Responsibilities:
- Building and overseeing Professional Services and On-boarding teams;
- Designing and owning governance of professional services;
- Working closely with Project Managers and Business Analysts to support them on appropriate planning and tracking of project deliverables;
- Collaboration with R&D to resolve any prioritization and scheduling conflicts;
- Leading of requirements assessment, matching of customer needs to application and platform capabilities;
- Working with the sales team to assist them in project scoping and proposal development;
- Coordination of Teams for flawless delivery of product and ServiceNow projects;

Weitere Kenntnisse

10+ years in IT working for big multinational companies in various roles on a variety of projects;
• 8+ years in IT Service Management, ITSM SME, including work with some ITSM tools;
• 10+ years of ServiceNow experience (leading ITSM tool), including leading companywide end-to-end implementations;
• 5+ years of team management experience;
• Understanding and implementation of best practices, exposed to other domains (with strong knowledge in finance, ITSM areas);

Persönliche Daten

Sprache
  • Englisch (Fließend)
  • Ukrainisch (Muttersprache)
Reisebereitschaft
auf Anfrage
Home-Office
bevorzugt
Profilaufrufe
1384
Alter
41
Berufserfahrung
19 Jahre und 1 Monat (seit 10/2005)
Projektleitung
6 Jahre

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