Enterprise Architect ● Leadership Coach ● Management Consultant ● Coach of Enterprise Architects ● Trainer

1/2021 – 12/2024

Zertifizierungstrainings IT Architecture Management

Schulung / Training (IT), Training - Coaching-Kompetenzen

5/2019 – 12/2024

TOGAF-Schulungen mit direkt anschließender Zertifizierung. Classroom & Online

Enterprise Architect (EA), Schulung / Training (IT), Training - Coaching-Kompetenzen

5/2018 – 1/2019

• Setup of international delivery project implementing Salesforce.com for Swiss Service provider (Contract negotiation, project setup and planning, customer coaching in respect to organizational Management of Change, resource management, international coordination)
• Conduct due diligence for partnership agreement between Sopra Steria Schweiz AG and Appian (Business Plan, Partner relationship management)
• Offer development and proof of concept with Appian for Department of Justice of Canton de Vaud (Hands on experience in developing an Appian system tailored to the specific requirements)

Enterprise Architect (EA), Business Development

5/2017 – 12/2017

• Analyse, Design und Implementierung der ITIL Prozesse über verschiedene Organisationen unter An-wendung eines agilen DevOps Vorgehensmodels
• Fachliche Führung des Projektteams
• Prozesse Product Life Cycle Management, Trouble to Resolution inkl. Contact Center Integration
• Aufnahme und Design der zukünftigen Prozesse und Anforderungen an Systeme/Integration in andere Unternehmensprozesse
• Modellierung der Prozesse in ARIS (BPMN 2.0)
• KPI Definition
• Aufbau IT Strategien und Umsetzungs-Roadmap
• Definition Management of Change (Stakeholder-Analyse und -Management, Auswirkungs-Analyse, Kom-munikationskonzept etc.)
• Stakeholder Management
• Coaching und Consulting der du-Stakeholder
• Vertreter im Project Steering Committee
• Workshop Vorbereitung, Moderation und Durchführung (Agile, SCRUM)

Business Process Reengineering (BPR), Enterprise Architect (EA), Prozesscoaching

1/2004 – 4/2018

Consulting Service Manager with world-wide responsibility
• Full responsibility for developing core business consulting capabilities portfolio including offer-definition, business planning, intellectual property development, Go-to-Market, field enablement and delivery (Enterprise Architecture Development, Operational Excellence, Financial Advisory, Management of Change)
• Drove consulting revenue in different regions enabling increased revenue for software and hardware
• Helped to grow the base of consultants from five to 150 consultants
• Trained approx. 400 business consultants and solution architects around the globe
• Development of a Telco-Reference-Model in reflecting strategy, process, people and technology aspects

Executive Coach
• Member of a core-team of executive coaches with Hewlett Packard Enterprise
• Personal coach for Country Managers and Vice Presidents in different geographies
• Mentor of Coaches

Senior Management Consultant
• Helping customers to turn strategy into processes supported by empowered people and advanced technology
• Bridging Business and IT
• Design and implementation of operational processes for telecommunication services providers and other industries around the globe resulting in beneficial return on invest, improved customer satisfaction and operational efficiency
• Led large teams of consultants and solution architects in about 15 large transformation projects
• Keen focus on enterprise architecture development, usage of relevant industry standards and creative usage of methods
• Served as a trusted advisor for C-Level management in client organizations
• Examples of clients include Vodafone, Swisscom, Deutsche Telekom, British Telecom, Optus, Telstra, United Utilities, Huawei and others

Enterprise Architect (EA)