IT-Beraterin, Security, please see hannahsuarez.me

6/2020 – 2/2021

Remote, contract role. Reported to the VP of Product.

As the first dedicated technical writer, I expanded the documentation beyond product marketing. This required technical in-depth knowledge of DNS, Whois, networking and information security concepts in order to write for security administrators and developer audiences.
Produced a large body of work including API documentation (REST/JSON), User Guides integrating with the Splunk SIEM suite and User Guide for the flagship platform, Iris.
Published a 5-part series of posts on DNS and domain log collection, which led to 14,000+ views, 500+ click through to the links.

Informationssicherheit, Technische Dokumentation

8/2019 – 1/2020

Implementing and planning security measures

IT Sicherheit (allg.), Microsoft Windows (allg.), Linux Einführung

10/2018 – 5/2020

NXLog is a multi-platform log management tool that helps to easily identify security risks, policy breaches or analyze operational problems in server logs, operation system logs and application logs.

Collaborating with a remote-only team to produce technical materials, and enhance existing material including documentation with concepts involving log collection (deployment, enrichment, parsing), auditing and compliance, Linux and Windows telemetry (including Windows DNS Server, Windows Event Log, ETW, IIS) and more.

Work on integration guides with other software including SIEM suites, and tools including Splunk, IBM QRadar, McAfee ePO and InsightIDR. The work including setting up InsightIDR on an EC2 instance and use of Windows and Linux (Ubuntu) servers to set up log collection integrations.

Communicate with the technical community on social media regarding log collection and related concepts on Reddit, StackExchange, Twitter and other Forums, including security research social media.

Lead the development of two campaigns - SIEM and DNS campaigns - leading to whitepapers, a SIEM log collection eBook, landing page, multiple articles and liaising with technical writer teams.

Whitepapers developed:
* Reduce data size and cut SIEM licensing costs
* Solving Windows Log Collection Challenges with Event Tracing
* The Importance of DNS Logging in Enterprise Security
* Using Structured Logging for Effective Log Management

Cyber Security, Red Hat Enterprise Linux (RHEL), Systemadministration (allg.), Technische Dokumentation, Computer Engineering, Ubuntu, Windows Server 2012, Windows Server 2016