Certified SAP Hybris Billing / SAP CRM SOM / BRIM/ Convergent Charging / Convergent Invoicing

5/2019 – 11/2020

• Configured SAP BRIM module and products/packages conforming to the T-Mobile Standards & Requirements.
• Configured Subscription Order Management (SOM) for T-Mobile.
• Setup Billable item management and Consumption item management in Convergent Invoicing system.
• Modelled invoice creation from billing document multiple systems (from CC and S4/HANA Sales system).
• Worked on Advanced variant configurations for product setup on different telecom scenarios.
• Configured SD Integration by setting up Billing Due Request items and Billing Documents
• Configured Exchange rates for Currency to convert Data into multiple Currencies
• Lead functional and technical team and worked on scenarios related to Provider order, Rate plan product management, Rating and charging, Billing, and Invoicing.
• Worked on S4/HANA Convergent Invoicing and its integration with Convergent invoicing and Convergent Charging.
• Test End to End Process from Quotation, Contract through to Billing and Invoicing.
• Lead interactions with customer and guide the offshore team in BRIM Solutions.
• Requirement Gathering and address the solution gaps for SOM, Convergent Invoicing Convergent Charging Pricing.
• Designed service provider master data, rating logic concepts, charging logic concepts, customer master, data architecture, and integration.
• Worked on integration testing and system testing.

SAP CRM, SAP S/4HANA

7/2017 – 3/2019

 Configured of Subscription orders in SAP CRM / SAP ECC System
 Provider Order
 Master Agreement
 Provider contract
 Sharing Order
 Sharing Contract
 Configured Contract & Change Processes.
 Provider Contract Change ISTA Process Ex: - Service Plan change, Extension and Termination.
 Change Technical Data ISTB process Ex: - Change Device ID
 Lock/Unlock ISTC Process Ex: - Stop Service and Resume services
 Configured and Enhancement of Order Distribution Infrastructure (ODI).
 Enhancement of fulfilment process of the subscription orders across the downstream systems.
 Designed the Product Configuration to meet the Customer offerings and Product.
 Enhancement of CRM WebUI Components.
 Configured End to End Processes for Usage Based Billing for Customer Scenarios.
 Design of Hybris Integration for creating the Provide Order and Provider Contract.
 Maintained Pricing in CRM system for different pricing conditions based on the product and other categories.
 Pricing Replication to SAP Convergent Charging from SAP CRM.
 Have replicated master data in different systems (ERP, CRM, CC and CI) across the landscape.
 Experienced in deploying and supporting SAP Convergent Charging Configuration and customization any versions of CC Core Tool, CC IEC and BART.
 Configuring Charge Plans with Recurring Rates Mapping Tables.
 Worked on SAP CC web services and API’s.
 Set up Charge Plans Pricing for Data / Monthly / SMS Charges for Customer Subscriptions.
 Setup of SAP CC – FI AR Integration
 ECC Billing Document Configuration for Convergent Invoicing
Billing Document Type
 Configure Billing Items to Sales Order Item Categories
 Configure Convergent Invoicing Billing Process
 Billable items and Consumption items in Convergent Invoicing system
 Configured to integrate Convergent Invoicing Billing with SAP ECC SD Invoice.
 Configured IEC Scenarios for Bulk loading of Customer Consumptions
 Have shared ideas to improve/simplify the implementation of customer requirements. For Ex: counter sharing concepts in CC system.
 Tested the charging and rating scenarios using SOAP UI to create corresponding billing entities.
 Trace and Troubleshoot SAP CC / SAP CI Errors
 Configured and deployed SAP Convergent charging System for client specific Billing Scenarios (Telecom).
 Demonstrated abilities and Gathered requirements, demonstrated and executed customer related business process.

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