Administrative assistant/secretarial work

12/2010 – 12/2017

· Extensive admin and secretary work: answering calls, taking messages and handling correspondence, maintaining diaries and arranging appointments, typing, preparing and collating reports; filing; organising and servicing meetings (producing agendas and taking minutes); implementing new procedures and administrative systems; liaising with relevant organisations and clients; logging or processing bills or expenses; acting as a receptionist and/or meeting and greeting clients
· Able to use different communication strategies and techniques working with people with learning disabilities, speech and hearing impairment
· Able to use Makaton sign language for the hearing impaired
· Managing finances of clients: checking finance log books, managing benefits and income support allowances, weekly and monthly account of finances, banking with clients

Windows 8, Windows 10, Microsoft Project Server, Sozialpädagogik