Project Program Manager
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- 78337 Öhningen (Bodensee)
- Weltweit
- de | en | it
- 08.03.2018
Kurzvorstellung
Evidences/contacts of references available upon request.
Qualifikationen
Projekt‐ & Berufserfahrung
8/2016 – 10/2017
Tätigkeitsbeschreibung
Manage business operations (daily business), drive cost reduction by redefining and reengineering existing business processes a.o. focused on supplier process, sales/marketing strategy and HR for a SME company in south Germany in the branch of customer services.
Project Management for the completely lifecycle in scope, time & budget based on PMI methodology and standard across the PM process groups as Initiation, Planning, Executing, Controlling/Monitoring and Closing. Expert knowledge with the use of PM tools e.g. MS Project, Excel, etc. depending on the environmental requirement. Objective: Replacement of a Procurement SW Solution.
Projektmanagement (IT), Interim Management
2/2012 – 4/2015
Tätigkeitsbeschreibung
Responsible for consulting project portfolio > 20 MCHF and the associated project delivery process beginning from BID & proposal/contract (RfP/RfC) to handover. Incl. scope definition, risk assessment (contingency, risk uplift), proposal/contract management (e.g. work, service support, fix price, T&M), assign appropriate project manager, coordinate implementation partner in case of joint venture, contracting 3rdP, cost/profit calculation combined with delivery model definition (e.g. near/off shore, 3rdP, regional and local resource management as well as industrialized services and assemble to order processes), conduct council on c-level and project setup assurances. Internal/external stakeholder management on C-Level – member of steering committees, internal briefing session on c-level.
Implement and optimize Delivery Management methodology, standards and procedures based on Best Practice.
Conduct regular Project Quality Gates incl. Project Risk Management sessions to verify status of delivery KPIs.
Improve Project Management Office (PMO) standards and procedures. Conduct program & project manager coaching sessions, a.o. make teams familiar with PMO methodologies, standards and procedures on best practice.
Project Management a.o. based on Agile SW development - Scrum for Key SW product implementation. Responsible for setup and manage project team as e.g. business analysts/consultants, IT architects, developer, test manager, etc. incl. staff from SAP, 3rdP and customer as well as responsible for team coaching and training on PMO project best practice and completely lifecycle in scope, time & budget which includes the completely PM process e.g. Initiation: Scope definition, project charter and stakeholder management, Planning: Conduct kick-off meeting, create and manage project management plan and its performance baseline as well as other affected areas e.g. communication, procurement, quality, HR, Risk, etc., Executing: Setup resources, drive project task execution and manage its outcome as deliverables and CRs. Controlling & Monitoring: Verify regular project status update, project progress and quality status based on specifications and manage/align project on related outcome. Closing: Manage deliverable acceptance, close phases and handover e.g. project documentation, etc. as well as prepare lessons learned.
Projektmanagement (IT), Scrum, Agile Methodologie, Portfolio-Optimierung, PMO (IT), Projektmanagement - Risikomanagement, Projekt-Qualitätssicherung
10/2008 – 1/2012
Tätigkeitsbeschreibung
Establish and manage GRC Customer Advisory Office (CAO) in EMEA to provide sales, implementation partners and customers access to SAP GRC product information.
Personal responsibility for a product expert team in EMEA across the SAP GRC product portfolio (Access Control, Process Control, Risk management, GTS, etc. ) with focus on gaining customer references, product issue de-escalation, enhancing product capability and build, improve and release GRC Best Practices as well as gathering product requirements and sharing information to improve market acceptance in the region EMEA.
Stakeholder and max-attention customer management.
Setup and lead global virtual teams across the regions (USA, EMEA, APJ) with focus on EMEA market to provide appropriate product support to customers and implementation partners.
Interface between business and IT / customer & partner (market) requirements and SAP GRC product development - Collect market requirements and manage roll-in process. Drive Customer Product Influence Sessions (roll-in process - partners, sales, customers, DSAG/ASAG, etc.), preparing use case scenarios.
Organize and conduct Regional Customer Advisory Councils (roll-out process - official communication platform to communicate roadmap, product strategy and new features on product releases to customers and user groups – e.g. DSAG/ASAG).
Implementation partner support – drive regular EMEA partner info sessions based on new product features, best practice, etc.; provide direct partner support on customer projects; identify potential sales targets, develop marketing campaigns as well as support on business development and strategic planning.
Projektmanagement (IT), It-Governance, PMO (IT), Product Information Management, Programm-Management, Produktmanagement
10/2006 – 9/2008
Tätigkeitsbeschreibung
Program Manager for SAP Partner Program “PartnerEdge” (> 60 pers. – SAP IT, IBM, Cap Gemini, others). Major objective: Develop and implement marketing SW product to manage and improve SAP partner relationship management. Provide sales and partners on web-access with SAP product information (e.g. releases plan, sales/marketing content, best practice, etc.).
Assessment and evaluation of partners on success factors combined with awards, benefits, etc.
Drive IT strategic program roadmap planning for the SW solution based on business forecast. Transfer roadmap output into project portfolio. Plan and execute project portfolio (active/passive projects, maintenance, etc.) on roadmap strategy as well as manage CR process. Assure product delivery (new features, functions, interfaces, etc.) within 4 to 6 key releases per year. Responsible for delivery in scope, time & budget. Assure stakeholder acceptance. Drive worldwide rollout.
Personal responsibility for a project management expert team with focus on GBO baseline projects (> 9 Mio €/Year external budget).
Establish, launch and manage PMO on best practice based on PMO of excellence – methodology, standards and procedures, rule-set framework, communication processes, etc. Drive resource allocation (near/off shore, 3rdP, regional and local resource). Setup and manage PMO communication platform as well as conduct regular PMO information sharing sessions and regular status updates a.o. to assure use of common standards and acceptance.
Setup project risk management process focused on specific risks within the program.
Acting as interface between business stakeholder and SAP IT development. Drive communication and de-escalation management process.
Ensure project management integrity for the completely lifecycle of all implementation projects within the entire program. Responsible to setup and manage project teams e.g. business analysts/consultants, IT architects, developer, test manager, etc. which incl. staff from SAP, IBM, Cap Gemini, others as well as responsible for team coaching and training on project best practice.
Business analyses, development of use case scenarios, collect and priories business requirements by blueprinting and fix them into technical design, SW development, 3 test phases, production/go-live as well as after-go-live support and worldwide rollout.
PM process – Initiation: Scope definition, project charter, and stakeholder management; Planning: Conduct kick-off meeting, create and manage project management plan and its performance baseline as well as other affected areas e.g. communication, procurement, quality, HR, Risk, etc.; Executing: Setup resources, drive project task execution and manage its outcome as deliverables and CRs; Controlling & Monitoring: Verify regular project status update, control project progress and quality status based on specifications and manage/align project on related outcome; Closing: Manage deliverable acceptance, close phases and handover a.o. functionality, project documentation, etc. as well as prepare lessons learned.
Projektmanagement (IT), Portfolio-Optimierung, PMO (IT), Partner Relationship Management, Projektmanagement - Risikomanagement, Projekt-Qualitätssicherung, Programm-Management, Marketing
10/2001 – 9/2006
Tätigkeitsbeschreibung
Personal responsibility for ERS expert team and project portfolio as well as acquisition & coordination of ERS business engagements.
Setup and manage PMO on best practice – methodology, standards and procedures, rule-set framework, communication processes focused on ERS project portfolio needs.
Develop new IT consulting services and its combined marketing strategies.
Drive market analysis and roll-in process for customer strategic decision letter. Develop business cases and drive roll-in into service portfolio.
IT & Business process analysis, evaluation and optimization based on business need as well as reconciliation of business and IT processes/functionality with focus on risks reduction & cost optimization a.o. ITIL change mgmt. standard as well as business processes reengineering projects and its associated change management.
Program Manager for IT compliance project portfolio - responsible in scope, time & budget, quality and customer satisfaction.
Conduct several GRC / IT compliance implementation projects with focus on analysis, evaluation and optimization of customer compliance management systems with focus on risk mitigation, efficiency enhancement, effectivity improvement as well as information security, data availability, data storage & recovery, data protection and verification of business and IT internal control systems to be aligned on QM standards and governance, statutory rules & guidelines e.g. ISO/IEC 27001:2005, ITIL, Basel II, BaFin, KWG, HGB (GoBs/GoDV), GDPdU, US GAAP/Sarbanes Oxley Act (SOX), IAS/IFRS, COSO/COBIT.
Support and conduct internal audits a.o. based on ISMS, documenting outcome and reporting to management. Be contact for management and external auditors.
Projektmanagement (IT), It-Governance, PMO (IT), Projektmanagement - Risikomanagement, Programm-Management, Projektmanagement - Audits, Unternehmensberatung, Corporate Governance
3/2000 – 9/2001
Tätigkeitsbeschreibung
Manage business projects based on SAP MM with focus on HP global market requirements and its global multi warehouse strategy.
Maintenance and improvement of HP procurement SW solution for HP holistic global supplier pool. Manage internal/external communication process/change management as well as rollout and handover.
Acting as interface between business and SAP IT development incl. stakeholder, communication and escalation management.
Cost controlling, project quality insurance, risk management, change management, management reporting, product management support, working with/in a virtual and multi culture teams and environmental, change request management - roll-in process by partners, supplier, sales, customers, manage virtual and global teams and projects across the regions USA, EMEA, APJ.
SAP R/3, Projektmanagement (IT), SAP Beratung (allg.), Beschaffungsmanagement, Beschaffungslogistik
10/1997 – 2/2000
Tätigkeitsbeschreibung
Implementation of ERP software focused on financial services and insurance industry based on Oracle-Solutions.
Project Management for the completely lifecycle and responsible for scope, time and budget. Based on a similar methodical procedure as Agile scrum.
Analysis and optimization of existing business processes as well as development of alternative solutions as per customer needs. Develop business blueprint, technical design, test plan, rollout plan, move to production plan as well as change management plan based on Oracle-Solutions (ICIS).
Manage service level agreements (SLA) and ongoing IT operation on customer side.
Develop and maintain customer relationship and acquisition of customer engagements.
Support presales- and BID admin on RfP/RfC.
Strong expertise in insurance industry e.g. live insurance, property-casualty insurance, legal protection insurance, insurance broker for the complete value chain – point of sales/sales, contract administration, accounting, claim administration.
Oracle Erp, Projektmanagement (IT), PMO (IT), Software engineering / -technik, Projektmanagement - Risikomanagement
Zertifikate
Ausbildung
Mannheim/Heidelberg
Über mich
Weitere Kenntnisse
Project Program Management
Project Portfolio Management / Project Delivery Management
PMI PMP - PMBOK5th Edition
Agile Scrum
SAP ERP ECC 6.0 - S/4HANA
Project Audit / IT Audit / IT Security
Corporate Governance / IT Governance ITIL
Enterprise Risk Services / Risk Management / GRC - Standards and regulations as BaFin, KWG, HGB (GoBs/GoDV), GDPdU, US GAAP/Sarbanes Oxley Act (SOX), IAS/IFRS, COSO/COBIT
Persönliche Daten
- Deutsch (Muttersprache)
- Englisch (Fließend)
- Italienisch (Gut)
- Europäische Union
- Schweiz
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