Senior SAP Consultant - SAP Support - Requirement Management

10/2010 – 3/2015

- Maintain of whole SAP landscape for Hyundai Motor Manufacturing Czech and Hyundai Motor Turkey (SAP ECC 6.0, SAP BW, SAP EP)
- System copies
- Database administration (Oracle 10,11)
- Design and maintain authorization profiles
- Backup strategy, restore operations
- Patching, upgrades, archiving
- Performance tuning
- Support to application consultants and ABAP developers with BC issues and cooperating on solutions (FI,CO,HR,SD,PP,MM,PM)
- Solution manager implementation and its managing for technical monitoring and change management.
- On site/remote end user support
- Remote support to vendors
- Landscape growth planning and cooperation on implementation of changes.
- Requirement Management and technical consultancy to other IT Departments and business units

Oracle-Anwendungen, Administration von Datenbanken, SAP ECC, Hardware-Design, SAP HR / SAP HCM, SAP CO, SAP BW, SAP Business Connector, SAP FI, SAP EP, SAP ABAP, SAP PP, Sap Pm, SAP Beratung (allg.), Sap Mm, Requirement Analyse

2/2007 – 9/2010

- Resolving of customer´s incidents according to ITIL
- System copies, oracle patching, system patching
- Databases administration (DB2,Oracle,MS SQL)
- Performance tuning

Oracle-Anwendungen, Microsoft SQL-Server (MS SQL), IBM DB2, ITIL, SAP IS, SAP GTS, SAP IS-A, SAP Beratung (allg.)

5/2006 – 1/2007

- On site end-user support and training (MS Office, MS Windows).
- Design and implementation of requirements requested by customers using an Agile approach
- Installation of various HW/SW equipment ordered by customers
- Networking and customer communication

Microsoft Windows (allg.), IT-Support (allg.), Telekommunikation / Netzwerke (allg.), Requirement Analyse, Schulung / Training (IT), Installation / Montage / Wartung (allg.)