QlikView Consulting

1/2013 – 1/2014

Project Management and development of Business Intelligence implementation in several pharmaceutical companies. For CRM systems (SalesForce including Veeva version) and marketing research using QlikView. Development of internal data integration and other ETL processes.

Business Intelligence and Reporting Tools (BIRT), Qlikview, Salesforce.Com

3/2012 – 1/2013

Working at Portuguese Telekom / Reference Data. Did design and Development of CRM KPI’s to analyze service quality and processes. Data load and analysis of system rules that interacted with different systems. Building and preparing data to be viewed and analyzed with Tableau.

Tableau, Business Intelligence (BI), Qlikview, Oracle Database

2/2003 – 1/2007

Implementation of several CRM/SFA and Order Entry applications for pharmaceutical industry. Development of ETL processes to interchange data between different systems.
Introducing Qlikview as the BI tool for the team.
Integrated in a multi-country team was local project manager for several projects in pharmaceutical companies.

Microsoft Business Intelligence, Qlikview, Siebel CRM

6/2000 – 2/2003

Requirements and Development of Siebel applications for some of the top 10 Pharmaceutical Companies. Data load and extraction from several data sources.
Requirements and development of SFA systems for smaller Pharmaceutical clients, with report integration.

Business Intelligence and Reporting Tools (BIRT), Qlikview, Oracle Database, Microsoft SQL-Server (MS SQL)