Senior IT Manager

**Siehe Lebenslauf**

• Programm-Management
• Projektleitung / Teamleitung (IT)

** Aus dem Lebenslauf, 5-Jahres Rückblick **
> Requirements, Solution & Data Model Blueprint, and Roadmap for BIS Transformation.
> Submitted change recommendations in IT-BI organization, governance & processes to CIO.
> Identified, negotiated and communicated the IT Strategy, Drivers & Roadmap for 5 years plan.
> Defined vision, roles & responsibilities for EA, and rallied stakeholders & sponsors.
> Introduced Digital Transformation in Roadmap and as Strategic Pillar.
> Launched EA program, targeting IT-Bus. Alignment, Application Portfolio Mgmt. and IT Planning.
> Introduced IT Value Chain Process Framework & Initiated set-up of Business Service Portfolio.
> Improved professional awareness, quality of deliverables, and processes in the team.
> Supervised the engineering & delivery of entirely new BSS Solutions, i.e. PRM, SFA & OM Transformation.
> Owned and directed a total 12 owned projects, of which 8 in IT Portfolio’s Top-10; Supported in 22 additional projects, incl. synergy Projects (TT Group).
> Outlined the scope and blueprint of an in-house OM Project & refreshed CRM-OM concepts & standards.
> Delivered the complete OM functional design (R1&2) with a team of Business Analysts, and defined the functional framework to support & structure the design of a complex software solution.

Senior IT Management, IT / Enterprise Architecture, IT Strategy, Pre-Sales, IT Governance, Solution Architecture, CRM, BI, Customer Experience, Advanced Analytics, Digital Transformation, ITIL, COBIT, ITSM, IT4IT, PMP, TOGAF, CSM (SCRUM)