Projekt Manager/Senior Consultant Workforce Management Software - Software für Personaleinsatzplanung (PEP)/SP-Expert Software...

1/2009 – 12/2009

In my role as a senior consultant I also coached the junior and medior colleagues. Knowledge transfer, coaching and quality improvement.

Enterprise Resource Planning, Workforce management (WFM), Personalplanung

1/2002 – 12/2008

PROJECT: Netherlands Ministry of Justice (> 17000 employees)
I was a member of the project team responsible for the implementation of the advanced rostering and time management software SP-Expert including multiple interfaces with peripheral systems for cost calculation, remuneration of personnel (including the calculation of bonuses) and a Mangement Information System. The working area was characterized by the use of the following methods/frameworks: Prince2, RUP, T-Map, ITIL.

• Team Leader 01/2007 - 12/2008
As of 01/2007 I became team leader (also responsible for team finance and quality) at the development team on location at the SSC-I in Gouda (Netherlands). In 2008 I was involved in a process for knowledge transfer and knowledge retention (the replacement of external specialists by internal employees).

• Team Coordinator 01/2006 - 12/2007
As of 01/2006 I became team coordinator at the development team at the SSC-I in Gouda (Netherlands). I was responsible for the daily operations and the planning of the various team members. I reported to the Head of the Development department. I was also a member of the Change Board.

• Project / Release Coordinator 01/2003 - 12/2005
I was responsible for the release management, daily operations and coaching of the release team.

• Implementation Consultant / Functional Analyst 06/2002 - 12/2002
Responsible for writing the functional specifications.

• Sales Support 01/2002 - 06/2002
I supported in writing the bid offer for the European Tender of the Ministry of Justice Netherlands (the implementation of a new personnel scheduling tool was part of it). I prepared, presented and defended the submitted file with an award as a result and the launch of a major project for the Ministry of Jusitice in the Netherlands (scheduling more than 17,000 employees).

ITIL, Release-Management, Projektleitung / Teamleitung (IT), PRINCE2, Workforce management (WFM), Vorverkauf

1/2000 – 12/2002

Multiple implementations at various customers 01/2000 - 12/2002

I performed several tasks:
• Analysis;
• Organizing workshops with project members;
• Modeling/configuration of standard software
• The setup of interfacing with peripheral systems (payroll data, personnel data exchange and other)
• Supervising and performing system testing;
• Training of the key users;
• Guiding the acceptance tests;
• Assisting in the preparation of documentation (for administrators and end users);
• Guiding the ‘go live’ and care;

• Eurocontrol
Responsible for the total implementation (including project management).

• Jessa Hospital and St. Luke Bruges
Implementation of SP-Expert in a Healthcare environment. Responsible for the total implementation (including project management).

• Globe Ground and Aviapartner
Two implementations of rostering and time management software in the aviation sector in an intensive collaboration with Inform GmbH, a supplier of standard solutions for this specific sector. Setup of interfacing between different standard applications.

• FAO (Fina Antwerp Olefins) and FRA (Fina Refinery Antwerp)
Responsible for the total implementation (including project management).

• University Hospital Antwerp
The first customer (pilot) in the Benelux of an implementation of the application SP-Expert (V6) of the firm Astrum GmbH from Erlangen. I was involved in the total implementation.

Enterprise Resource Planning, Workforce management (WFM)

1/1999 – 12/1999

PeopleSoft implementation at the University Hospital of Antwerp.
Analysis of functional requirements and development in PeopleTools.
Also programming in SQL / SQR and PeopleCode.

Oracle PeopleSoft, Enterprise Resource Planning