Program Manager with 16 years of experience in Software and Systems

4/2016 – 8/2016

• Overseeing the coordination and administration of all aspects of an ongoing program including planning, organizing, staffing, leading, and controlling program activities.
• Overseeing all day-to-day activities of a particular program and also for keeping a birds-eye view of the program operations
• Ensure risk/compliance/security controls are being followed and that reviews/approvals are completed and do not hold up any deployments to production.
• In consultation with top leadership, recruit, interview and select well-qualified program staff and onboard the new Program Staff to ensure they are able to kick start faster and smoother.
• Ensure all staff members receive orientation and appropriate training in accordance with organizational standards.
• Liaise with other managers to ensure the effective and efficient program delivery
• Supervise program staff by providing direction, input and constructive feedback.
• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency.
• Ensure that the program operate within the approved budget
• Manage all project funds according to established accounting policies and procedures
• Ensure that all financial records for the program are up to date
• Continually improve workflow and maximize efficiency by eliminating impediments.
• Removing barriers and shielding the team from external interference to keep the Program on track and remove blockers to progress.
• Identification of missing roles/resources and resolution/escalation of same
• Business stakeholder communication
• Issue/Risk communication/resolution/escalation – removing blockers
• Finding and then engaging with the right personnel to find swift solutions to problems.
• Managing complex dependencies between internal Scrum teams and third parties.
• Ensuring that project documents are complete, current, and stored appropriately.
• At an enterprise level, managing large, complex enterprise-level projects consisting of multiple Agile teams and/or requiring integration with other activities outside the scope of the Agile teams.
• Influencing others to take a specific course of action when there is no direct line of command.
• Ensuring effective quality assurance and the overall integrity of the program - focusing inwardly on the internal consistency of the program, and outwardly on its coherence with infrastructure.
• Coaching the Program, wherever and whenever needed in Agile Mindset as well as Agile Practices.

Scrum, Projektmanagement (IT), Management (allg.), Enterprise project management (EPM)

1/2016 – 3/2016

Leading the team of Program Management Consultants in Central Program Management Office responsible to assist, consult and coach the Program Managers, Project Managers and Teams in Automotive Development Programs and Projects.

Kanban (Softwareentwicklung), Scrum, PMO (IT), Agile Methodologie, Schulung / Training (IT), Management (allg.), Enterprise project management (EPM), PMO, Schulung / Coaching (allg.)

5/2014 – 12/2015

Driving, Defining, Implementing and Improving Software Processes in various segments of
Philips Lighting in the transformation phase from Waterfall to Lean-Agile.

• Responsible for the Lean Agile SAFe Transformation in Philips.
• Leading Agile Centre of Excellence in Philips Lighting.
• Assisting projects in recognising their agile maturity & create plans to improve practices.
• Working directly with newly forming project teams to create agile roadmaps, implement learning, adopt key agile roles, determine mode of operation and run projects as agile.
• Providing SAFe and Agile Trainings and organising Workshop.
• Coach those leading projects / programs on agile leadership.
• Educate the business in their respective agile roles.
• Guide, coach and support the teams in continuously improving using Lean-Agile processes – SCRUM and Kanban and scaling using SAFe.
• Manage key members of the leadership team to ensure their agile goals are being demonstrated and show progress.
• Facilitating team or group in making process hewing to their purpose and definition of success.
• Cooperate and coordinate with different departments in technical and business processes for the conception and realization of complex software and system projects.
• Structure, document and own processes across both the software development and software operations aspects to help the organisation bring high quality software systems to the market.
• Member of the task force studying the feasibility and viability of implementing SAFe (Scaled Agile Framework) in Philips Lighting and conducting Pilots.

Leading System and Software Projects as Quality Project Leader

• Moderation of quality gates and Readiness Checks and collaborating on projects within new product development.
• Management and control of FMEA team for risk assessment and other quality tools including 8D, PDCA and A3.
• Process deviations together with the causes of the fault (development, production, supplier), facilitate Complaints Team and Field Quality Team and create the project and process quality documentation.

Kanban (Softwareentwicklung), Scrum, Projektleitung / Teamleitung (IT), Agile Methodologie, FMEA (Failure Mode and Effects Analysis), Together (Borland), Softwareentwicklung (allg.), IT-Support (allg.), Schulung / Training (IT), Kanban, Management (allg.), Konfliktlösung, Grundschullehramt