Senior Network engineer
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- 1612 Sofia, Bulgarien
- auf Anfrage
- bg | en | de
- 21.09.2018
Kurzvorstellung
Qualifikationen
Projekt‐ & Berufserfahrung
3/2013 – offen
Tätigkeitsbeschreibung
- Data centre network infrastructure support – switching, routing, LoadBalncing, WAN. Vendor equipment’s – Cisco, H3C, Juniper, F5 load balancers
- Customer site LAN support – switching, routing, WiFi
- Incident management – Deep level of troubleshooting and root cause investigation
- Participate in highly escalated incident
- Problem management – Root Cause Analyses for major problems and repeated incidents
- Change management – Supervising (change preparation) and implementation of changes in the customer network infrastructure
- Local network delivery lead operations - Cover all technical responsibilities related to customer infrastructure that I am responsible for
- Comply with HP DCNA recommendations for DC infrastructure
- Compliance with ITIL processes, agreed SLAs and defined timelines
Netzwerk-Sicherheit, Ipsec, Load Balancing, HP Network Node Manager iSeries (NNMi), SAN / NAS, Netzwerkadministration (allg.), VPN, WAN, Netzwerkmanagement, Cisco Switch, Cisco Router, ISP (Internet Service Provider), Intranet
3/2012 – 2/2013
Tätigkeitsbeschreibung
• Team leader for Bulgarian IP Design & Provisioning team
• Central point of contact for customer change requests initiated by Customer Support Centre
• Design and provision of Customer Services as per standard procedures or through customized design documents. MPLS L2/L3 VPN, Internet Access, Internet Transit, Ethernet, etc.
• Migration of large customer VPN solutions from legacy providers to Interoute and close working relationship with Solutions team, Project team and customer.
• Escalation point for the Provisioning NOC on technical issues during provisioning and turn-up.
• Participating in creation or development of internal workflow and work instructions so as to provide better quality, reduced design and provisioning times in accordance with company delivery lead-times.
• Participating in improvement of the internal standards and quality so as to provide the best and most reliable service to the customer.
Ipsec, Router / Gateways, Router, Netzwerkadministration (allg.), VPN, WAN, Netzwerkmanagement, DHCP, Cisco Switch, Cisco Router, ISP (Internet Service Provider), Intranet
3/2011 – 2/2012
Tätigkeitsbeschreibung
• Design, implementation and test and turn up of customer IP services in cooperation with the customer and field services teams. Includes IP Access, BGP transit and MPLS VPNs layer 2 and 3.
• Migration of IP customer services, in cooperation with customer and field services teams.
• Technical point of contact for Service Delivery, Sales Engineering, Project Management and In-Country Field Engineering teams for issues related to IP service design, implementation, test and turn up.
• Prompt identification of issues which may impact delivery timescales or quality.
• Pro-active escalation, follow-through and liaison with appropriate departments to resolve technical issues which may impact delivery timescales or quality. Creation of contingency plans to minimize such risks.
• Working with Cramer and Siebel CRM.
Netzwerk-Sicherheit, Ipsec, Netzwerkadministration (allg.), WAN, Netzwerkmanagement, Cisco Switch, Cisco Router, ISP (Internet Service Provider), Intranet
1/2010 – 2/2011
Tätigkeitsbeschreibung
• Installation, configuration and maintenance of telephony and network equipment (Cisco, Call Manger Express, Avaya – IP office and Communication server)
• Planning and implementing system integration technical solutions
• Technical support for clients with subscription contracts – monitoring, troubleshooting and administration of clients’ networks
• Pre-sales and post-sales technical support
• Working with trouble ticket system
• Observing procedures and instructions from Quality management standards adopted
Netzwerk-Sicherheit, Ipsec, Router / Gateways, WLAN (Wireless Local Area Network), Netzwerkadministration (allg.), VoIP, Cisco Switch, Cisco Router, Isdn, Intranet
11/2007 – 12/2009
Tätigkeitsbeschreibung
• Technological planning, designing and deployment of the VSAT network
• Project management activities of the new and current projects
• Pre-sales and post-sales technical support
• Design and documenting of the new technical solution (system integration, WAN, LAN, WLAN) for potential clients from country and abroad and documenting
• Configuring and testing network equipment before implementation in clients’ networks
• Observing procedures and instructions from Quality management standards EN 9001:2008, adopted at the company
• Continuously keep in touch with clients and suppliers from country and abroad on technical issues
• Collaboration with government regulation authority on technical and administrative issues
• Personal responsibility on fulfillment of the requirements to the company product and attain company’s targets
Router / Gateways, Router, WLAN (Wireless Local Area Network), Netzwerkadministration (allg.), Cisco Switch, Cisco Router, Satellitenkommunikation
3/2004 – 10/2007
Tätigkeitsbeschreibung
• First and second level technical support at NOC
• Maintenance and administration of the VSAT network and communication equipment in the company
• Traffic analysis and reporting
• VSAT and network equipment installation on clients’ sites
• Troubleshooting of VSAT and network equipment on clients’ sites
• Monitoring and administration of the central VSAT management station
• Observing procedures and instructions from Quality management standards EN 9001:2008, adopted at the company
Netzwerk-Sicherheit, Ipsec, Router / Gateways, WLAN (Wireless Local Area Network), Netzwerkadministration (allg.), Cisco Switch, Cisco Router, Satellitenkommunikation
Zertifikate
Ausbildung
Sofia, Bulgaria
Sofia, Bulgaria
Über mich
My experience in enterprise services started at Interoute Bulgaria as IP design and provisioning engineer and one year later I had a chance to be nominated as Principal engineer at the same department. As principal engineer I had a difficult but very interesting task to be team lead dealing with prioritizing of the work load and technical supervisor within the team, central point of contact and escalations regarding trouble tickets and customer change requests. In the part of provisioning engineer I had a chance to participate in three projects which include WAN connectivity of customers’ sites spread around the world. For one of the projects I was lead and for others was backup engineer. These projects included provisioning and supporting during implementation phase of MPLS VPN, Internet and Multicast services.
All of the above mentioned requires continuously increase my qualification and experience and gradually contributes for improving of my professional, organizational and communicative skills. As for my interests I keep pace with Cisco and Juniper products and solutions. I’m following their certification program. I am also prepared with knowledge at cisco CCIP-CCNP service provider level.
I am enthusiastic to develop myself and to deal with work related to my qualification, professional purpose and interests. I would like to participate within teams, where with my contribution will extend my knowledge and skills.
About my English I would notice that type of my work insists to use it every day. My interests at the same time is to learn German and I already started to expand my knowledge.
About myself I would say that I prefer project organized work. I sympathize to the so called “Open enterprise” environment in which every employee should be aware of company needs and takes his own responsibility in teamwork. I am highly motivated for hard working and focusing at the same time into achieving best results in each case - which means striving for more satisfied customers, sustaining teamwork and good working environment as well as contribution for improving working process.
Along with abovementioned I believe that I will be able to contribute and helping within achieving of set targets.
I will be glad to have a chance to speak with you in more detailed manner and discuss the ways for successful collaboration.
Looking forward to hearing from you.
Weitere Kenntnisse
• MPLS – Configuring and administration L3 (Full mesh / Hub&Spoke) VPN and L2 VPN (EoMPLS and VPLS)
• Routing and routing protocol interoperability - BGP, OSPF, EIGRP, IS-IS
• Inter and Intra VRF/Routing instance routing management
• Inter / Intra AS routing management, route filtering, summarization, BGP attributes
• High Availability – HSRP/VRRP, Multi homing
• WAN / local loop configuration and management - Ethernet, ISDN, E1 and xDSL local loops
• Security – site to site IPSecVPN, GRE, DMVPN, ACL, NAT
• QoS – Classification, congestion management, congestion avoidance and shaping
• SLA monitoring
Data Center Network infrastructure management
• Keep track on HP DCNA recommendations
• Routing within DC infra
• Switching, xSTP, VLANs, Link aggregation, QinQ, VTP
• High availability – etherchannel/bridge aggregation, cisco switch stack/IRF stack
• Security policy implementation within DC infra
• Traffic load balancing server side in DC infra – configuration and management of F5 BIG-IP LTM / APM / ASM
• Troubleshooting of intermittent issues – using tcpdump, Wireshark capture analyze
Other
• Design, configuration and maintenance Wi-Fi networks (Point-to-point, WDS, hub and spoke, campus WiFi access with wireless controller)
• Configuration and administration of Cisco Call Manager Express
• Device management – AAA, Out of Band management, SNMP
Experience with configuration and management of equipment:
• Cisco – 19xx, ISR 29xx, 37xx/36xx, 38xx, 72xx, 7602VXR, ASR, 6500/4500, ASA, ACS
• Juniper – J-series / SRX-series / MX-960/320
• H3C – 5800 / 5900 / 12K / 8800 / MSR series, HP ProCurve
• HP MSMxxx wireless controllers
• F5 – Load balancer – BIG IP Appliance – 1600 , 3600, 6900
Strong troubleshooting skills
Telephony – experience with Cisco Call manager Express / Avaya
Work with Linux – using Linux from user perspective dealing my day-to-day tasks
Persönliche Daten
- Englisch (Fließend)
- Deutsch (Grundkenntnisse)
- Bulgarisch (Muttersprache)
- Europäische Union
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