Product Owner (CSPO) / Project Manager (DE/EN)

7/2020 – 7/2021

Product Owner CRM & Business Applications (CSPO)
Visable GmbH, Hamburg
Product: SugarCRM (on-premise)
Packages: Marketing, Sales
• Overseeing development and maintenance of CRM applications and APIs
• Overseeing integration of internal and external systems and applications
• Strategic planning including roadmap development and maintenance
• Definition of requirements and user stories (EN/DE)
• Product Backlog Management
• Capacity, iteration and release planning
• Technical management of an international/interdisciplinary product team
• Cross-divisional stakeholder management (internal/external)
• Planning and introduction of corporation-wide requirements process
• Agile method: Kanban

Product: HubSpot CRM (cloud)
Packages: Customer Service, Marketing
• Development and maintenance of interface
• Setup and rollout of customer service hub (transnational)
• Agile method: Kanban

CRM (Customer Relationship Management), Product Owner, Scrum

1/2019 – 6/2020

Client: Gerhard D. Wempe KG
* Coordination of online shop rollout
* Coordination of conception and development
* Planning of further development and maintenance
* Strategic planning of internationalization
* Definition of requirements and user stories
* Budget responsibility
* Agile methods: Scrum, Kanban

E-Commerce, Projektmanagement (IT), Scrum, Product Owner, Produktmanagement, Kanban

1/2017 – 12/2018

Client: Weber-Stephen Products LLC
* Coordination of online shop rollouts (various countries)
* Further development and maintenance
* Coordination of international campaigns
* Launch of Emarsys marketing platform for 21 countries
* Development of module-based email templates
* Performance of international trainings
* Budget responsibility

E-Commerce, Email Marketing, Projektmanagement (IT)