Program Manager, Scrum Master, Guidewire Flaine Certified Business Analyst, Insurance (P&C) "Ex Deloitte | BlueYonder | MphasiS"

7/2016 – 11/2022

Managed multiple projects of Fortune 500 clients for Software development and production support in Agile/Safe Agile methodology

-Being a project manager I was mainly responsible for sales cycle, RFPs, contract Negotiations , Program Management, Staffing and resourcing, Onboarding and Learning and Development, IT Implementation in Cloud and on-premises, Agile Implementation, Digital Transformation & Modernization, Process Improvement and Optimization, Ensuring Profitability, IT standards & Methodologies , SLA Management, Executive Reporting, Stakeholder management, Escalation Handling, Onshore/Offshore coordination, Business Expansion, LEADERSHIP AND NETWORKING, etc

- Managed multiple IT and Digital implementation and production support projects for Tier-1 Insurance clients

- Directly managed team of 52 members reporting to me scattered in different geography and time zones

- Project Manager to bid for project and oversee the overall execution of project schedules, reporting, and team management. The role was crucial for ensuring the safe, cost-effective, efficient, and timely completion of projects

Informatik, Software engineering / -technik

3/2011 – 7/2016

Managed overall IT implementation, quality and timely release of JDA Foundation architecture platform.
this includes

• Led the team to complete the implementation of all the features and users stories on time to keep the product development on time and within budget

• Safeguarded application from “Cross Site Request Forgery” and performed security testing checks by recording Test Scenarios, Running the recorded Scans, and generating the Security Reports for each scan by using IBM AppScan tool

• Certified environment’s readiness for SIT by setting up of Standalone/Clustered Environments on windows/UNIX /Sun Solaris environments including installation of Web Servers (WebLogic / WebSphere), Supported Java Version, Oracle database and JEA Application Server

• Guaranteed there are no blockers preventing customers from using the JDA software and minimizing its efficiency, installed JEA Platform product and Partial patch (with hot fixes) with UI and silent install mode on windows, Unix and Sun Solaris environments enhancing customers confidence in using the software further

• To ensure business continuity migrated client database from old version to latest version and aided client to avoid complexities of data cleanup, maintenance, protection, audit, and governance

• Client Consulting to resolve wide range of Environmental, Configurational/Installation, Functional and Product related issues

• Defined the Test Strategy, Test estimations and Test Plans for stabilization. created and validated contents of Installation, Admin and Product Guides, User Manuals to ensure on-track annual release of JDA platform product

Software engineering / -technik

10/2007 – 3/2011

Worked as PL/SQL developer and Quality Assurance Engineer,
this includes

• Writing Pl/SQL code

• Preparation of test cases using use cases and wireframes, Test Cases Execution and generation of Test Report, Defect Reporting and Life Cycle Management, defects root cause analysis

• Performed GUI, Functionality, navigational, Integration, Regression, Sanity and database testing

• Change Management - Liable for Client patch testing and Updating the Test Cases on the basis of new requirements, updated BRDs, change request and patches

• Used Crystal Reports for reporting the output of different workflows involved in IDM Recertification process

• Participated in Reviews & Meetings, Interaction & Co- ordination with developers, onsite-coordinators and clients including multi linguistic people and Facilitated product training

• Accountable for preparing daily status, weekly status and defect summary, Defect validation, System Integration Test reports, testing summary reports and reported the same to senior management

Software engineering / -technik