Product Owner / Product management

12/2018 – offen

Product Owner with Accenture for a major Enterprise digital transformation programme, including Operating model / Business Process Transformation, Discovery, Delivery and Rollout of ICT Solution that includes a data center, Content management and Document management platform, open portal and legal information processing system connected to several EU DMS systems
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• Establishing Agile/Scrum team and Technical Product Owner processes
• Defining user stories, sprint plans and backlogs
• Creating and managing Product Roadmap
• Applying voice of customer concepts in product functional design
• Managing prioritization of capabilities and features
• Deconstructing features into user stories to be executed by the scrum teams
• Producing effective backlog by preparing several sprints of user's stories
• Prioritizing backlog based on priority established by the product manager
• Definition of Sprint and Feature Release plans
• Estimating resource, cost, and time requirements and constraints
• Managing user experience (UX) and user interface (UI) design work processes
• Conducting Customer interviews to define product capabilities
• Creating user documentation, internal Product marketing and User Training materials
• Managing and prioritizing incidents and defects
• Working with Application Management to resolve production issues
• Working with BUs, IT & OPS teams to develop effective Product strategy

Agile Methodologie, Enterprise Architect (EA), Enterprise project management (EPM), Oracle Erp, Product Owner

1/2016 – 12/2018

Product Owner / Technical Analyst within Business Transformation / Re-platforming programme:
Several work streams included major Infrastructure upgrade, several Documentum DMS related Projects and PowerBI BigData Projects. Migration to SAP platform (Hybris, FICO), implementation of PowerBI dashboard, and several enterprise-wide enhancements for Oracle ESB solution
The Programme Management Solution consists of integrated components to support scheduling, cost planning, cost management, delivery risk management and other Programme Control elements, integrated with Strategy, Finance, Audit & Enterprise Planning functions, based on SAP infrastructure

Responsibilities included:

• Product Roadmap development and prioritization
• Defining and managing Product & Sprint Backlogs, Features, Epics and User Stories
• Establishing Agile Product Delivery processes and Product Management practices
• Working with business stakeholders to agree prioritization of requirements
• Participation in capacity, availability, and release planning
• Ensuring alignment of Product vision to Delivery workstreams
• Building relationships with Customer/Business for specific value delivery
• Representing the needs of the Customer/Business to the development teams
• Assuring proper Project and Change Management controls are effectively applied
• Participation in Programme Risk assessments
• Creating effective cross-functional teams collaboration by applying proper tools and processes
• Setting and tracking Delivery performance against Key Performance Indicators.
• Ensuring the Product compliance with relevant governance requirements
• Aligning with other teams to ensure the developments and strategy are managed jointly

Product owner & analyst within The Enterprise Applications team responsible for the assessment, design & delivery of Corporate Change program, including Business processes, critical Applications & Infrastructure. Participated in several DevOps/DevSecOps, Cloud transition projects, Big Data/ Business Intelligence (Power BI, Tableu) implementations and Business Resilience projects within corporate Digital change programme

As a Product Owner was responsible for:

• Defining vision, building and managing the product roadmap
• Building and managing Epics, Features and User stories
• Ensuring priorities are aligned with the business strategy
• Identifying opportunities to improve the product to drive strategic business outcomes
• Managing product and sprint backlogs
• Implementing Agile/Scaled Agile delivery frameworks
• Day-to-day decision making & influencing the Delivery process
• Estimating resource, cost, and time requirements
• Working with UX/UI design, technical delivery and commercial teams
• Leading and facilitating internal and external meetings
• Internal and external stakeholder management
• Delivering technical solutions to meet agreed acceptance/definition of done criteria
• Delivery of training to users, tailoring the training materials for specific user groups

Senior Product owner on a Finance transformation project for a major Audit & Consulting company. Technical infrastructure included AWS, Salesforce and MS Dynamics / Office 365 platform with Oracle SQL Database. Participated in Operating model transformation, High level business requirements, IT Solution design, engineering & Integration, Cloud Transition and virtualization (VMWare) Infrastructure Upgrades

Major responsibilities included:

• Building and owning the product roadmap through active engagement with business owners
• Running Product Discovery workshops to demonstrate the proposed new solution concepts
• Gathering requirements and analyzing change impacts on existing processes
• Representing the business in all matters relating to the agile delivery
• Maintaining regular updates and communication with business stakeholders and SMEs
• Managing the team of BAs and Product Managers
• Overseeing prioritization decisions with relation to the agile delivery pipeline
• Developing the Epic, Feature and User Story requirements structure
• Maintaining strong client and stakeholder relationships
• Management of the Product budget
• Coordinating testing and accepting UAT deployments
• Communicating releases outlining new business value to business stakeholders


Product Owner & Business Analyst on a Digital change initiative within 3M Group. One of workstreams involved upgrade of the current Data storage & BI solution and migrating part of Web Services and Infrastructure into Azure cloud. The global Programme included several Greenfield projects, Data Lake implementation and a major enterprise solutions upgrade project.

Worked extensively with the business areas to conduct impact analysis, define Business case, Target operating model, Transition strategy and Product Roadmap, Programme and Product vision and mission, major Functions and Features , acceptance criteria, UAT, rollout and migration plans

Other responsibilities included:

- Contributing to the overall B2B Digital programme design
- Definition and ownership of Product Roadmap, Backlog, Epics & Features
- Leading a cross-functional product team implementing the agreed roadmap
- Running workshops to capture essential business requirements & product pain points
- Improving the user journey, mapping CJ improvements to business goals
- Prioritizing competing demands at the product level across all parameters
- Ensuring cross-functional communication across engineering, UX and product design, marketing, business development, and support
- Supporting the success of the scrum team by working closely with the scrum master and other team members to improve velocity and drive progress
- Improving the customer experience, with a focus on product quality, reliability, and performance
- Using reporting data and analytics to drive business adoption and technical development


Product owner in a Global Information Security platform for Retail and Investment Banking within Portfolio / Asset management and Payments group of products (Nordea Banking Group). Project includes DevSecOps implementation workstream, a major infrastructure upgrade and a Business Intelligence platform implementation

• Ownership of the Product Roadmap of several products within IT unit
• Driving the vision for the Information Security platform to be built
• Partnering with Stakeholders and Customers in building Product Roadmap and Backlog
• Working with architecture and senior engineers to define technical product backlogs.
• Prioritizing the sprint plans and backlogs, prioritizing conflicting requirements
• Identification of Work Products and Features, assigning them to the appropriate team/s
• Establishing and managing Agile processes and practices
• Working with Scrum Master to ensure on-time delivery of Features and Releases
• Facilitating conversations between the business and technical roles and teams
• Delivery of digital identity, authentication and digital channels access management
• Establishing Product Feature and Story acceptance framework
• Participation in Product Innovation, Research and Launch work streams
• Working with cross-functional teams and stakeholders, including analysts, UI/UX, engineering, UAT/testing, User training, Sales/Marketing
• Coordinating training delivery with national stakeholders

Agile Methodologie, Enterprise project management (EPM), Microsoft Dynamics Crm, Oracle Database, Product Owner, Salesforce.Com, Ariba, SAP S/4HANA, Scrum, Software Architecture

1/2010 – 12/2015

Product Owner / Delivery manager

eCommerce/B2B/ SaaS Project for a major Supply Chain solutions provider. The system consists of Product Information Management (PIM), order management, Payments engine, marketplace integration API (connecting to Buy.com, Amazon and other B2C endpoints), and connection/data feed with ERP and CRM systems such as SAP, Dynamics 365, DemandWare, NetSuite, Oracle EBS and Salesforce CRM.

Office 365 migration project for a Pharmaceutical company. Project involves managing virtualization platform and distributed workplaces, automated management of Office 365 back end features and integrating various components across Service Desk, Incident Management / Ticket Tracking system and corporate MS Sharepoint Portal.

Customer Journey enhancement project for an EU National government digital transformation initiative. The Project involves automating several data feed operations, and delivers enhanced User Experience across multiple government functions and departments

- Gathering, analysis and documentation of business requirements.
- Managing stakeholder relations. Ensuring proper communication is maintained during the project
- Documentation of software functional requirements and system specifications.
- Assisting in user workshops, assisting Operations team with delivery of training materials
- Liaising with Development and Technical Design team for solution definition and estimation
- Documenting project scope, vision, Epics, User Stories, Features and Requirements.
- Interaction with support, development and testing teams during each of the phases releases.
- Gathering, defining and documenting system developments using business process modeling methods
- Assuring the quality of the work packages that are returned from the Developers.
- Liaising with other IT/PM and business stakeholders to co-ordinate the functionality affecting other functional areas
- Interaction with Sales and Marketing departments concerning primary Product functionalities

Project Manager/Senior Systems Analyst on WMS/Logistics Platform for major Logistics and Shipping business

The platform is a B2B system that provides a range of electronic Warehouse Management, Logistics & Trade services: collection of shipping requests, marketplace and trading platform for transport operations, shipping data exchange and external document exchange with electronic digital signature, Storage, Movement, shipping control and others.

Major responsibilities included:
- Creating Business case, Project Scope, major Epics, Features and Backlog
- Gathering, analyzing and documenting complex functional and non-functional requirements from the Business
- Evaluating business processes, anticipating requirements, uncovering areas for improvement
- Serving as a liaison between stakeholders, IT Teams and users

Agile Methodologie, Amazon Web Services (AWS), Big Data, Data Warehousing, DevOps (allg.), Enterprise Service Bus, Microsoft Azure, Oracle-Anwendungen, Product Owner, Supply-Chain-Management (SCM)